STA Swim Star Swim School and STAmark

Neptune Aquatics has been dedicated to achieving the highest standards in health, safety, and customer service. The team at the head office has worked tirelessly for the past few weeks and months to bring everything together to achieve recognition award schemes within the internationally renowned charity, the Swimming Teachers Association (STA). It brings us immense pride to announce that our commitment to excellence has been recognized, and we have been awarded both Swim Star Swim School and STAmark recognition awards. 

This is for more than just our swimming lessons program which sees us teach around 750 swimmers each week but also our hydrotherapy services which work with nearly 200 clients each week and our open family sessions which has a further 200 people coming to benefit from our services. This means we are helping over 1,100 people each week. This is a great achievement for all our staff and I want to personally thank them for their time and effort in achieving this massive milestone. 

As a testament to our unwavering dedication to exceptional standards, we have been assessed on various units, and we are pleased to report that we have achieved a high score in all areas. The STAmark recognition process assessed Neptune Aquatics on:
  • Managing health and safety
  • Operating procedures
  • Documented systems and procedures
  • Staffing and managing development
  • Site-specific environmental protocols
  • Teaching swimming lessons
  • Customer care
  • Emergency action plans. 

The recognition awards are a testament to our team's professionalism, dedication, and passion for providing the best possible service to our clients. We are honoured to have received these awards and will continue to strive for excellence in all areas of our business. Our swimming teachers, pool supervisors, and aquatic fitness instructors have played an instrumental role in achieving this recognition, and we are proud of their commitment to excellence. 


We, at Neptune Aquatics, take pride in our commitment to excellence, and we will continue to maintain exceptional standards in health and safety, business procedures, teaching, and customer service. 


We are grateful for the recognition we have received from the Swimming Teachers Association and will continue to work hard to achieve the highest standards in the industry.

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