Social Enterprise that is providing access to warm water pools for the community's benefit.

COVID 19 - Swim School

Welcome back to the New Normal

Last updated 09/12/2021

Hello Swimmers, below you will find lots of really important information about our Swimming Lessons. Please make sure that you read through all the sections prior to your first lesson. As this will let you know how we are going to run the lessons to ensure everyone's safety with regards to COVID 19. 

All information is correct at the time of writing, however please bear with us and things do get updated and changed as the government makes further announcements, at the top of the page you will see the date we last updated the blog and next to the rules you will see when they were last updated. 

If we do need to update this blog, you will be notified of the changes. 

COVID 19 and other contagious illness Symptom Free

If you have had any of the following symptoms in the last 14 days, please do not attend your swimming lessons, please contact track and trace and let us know via the Swimphony members hub.

A high temperature



this means you feel hot to touch on your chest or back (you do not need to measure your temperature

A new, continuous cough



This means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

A loss or change to your sense of smell or taste

This means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.

If you child is suffering from any of the following, please don't attend your swimming lessons as chlorine doesn't kill these infections. Please contact us through the swimphony system and we can arrange a replacement lesson once your child is better. 
  • Vomiting or Diarrhea 
  • Chicken Pox
  • Scarlet Fever
  • Hand, foot and mouth
  • Ringworm

The basic rules

  • Social Distancing

    All users are reminded that social distancing inside and outside of the building should be adhered to in line with the latest UK Government regulations.


    Please make sure you give people space when moving around our venues.  

  • Arrive No more than 5 minutes before

    Please can we ask swimmers to arrive no more than 5 mintues before the start of their lessons. This will help us to control the nuber of people around the poolside. 


    If you have 2 children swimming at different times, you will be fine to stay on poolside with them throughout their lessons. 

  • One-way System

    All venues have a one-way system in place, please make sure you follow the one-way system at all times. Unless instructed by the poolside assistant to do something different.  


    Videos of the one way system can be found on the links above for each venue we use.

  • Facemasks - Updated - 09/12/2021

    Inline with government guidance, facemasks must now be worn by all parents and swimmers who are above secondary school age, unless exempt.


    Facemasks should be worn when:

    • Entering/Exiting the Building 
    • Moving around the building
    • When in the changing rooms
    • Whilst on poolside, unless you begin to feel unwell

    . 


    In the Water

    No Swimmer will be allowed to wear a facemask in the water. When a facemask gets wet it reduces its effectiveness. The disposable masks will disintegrate in the water and the fabric masks will take on water. This will cause the swimmers to breathe in chlorinated water droplets which after long-term exposure can cause damage to the lungs. 

  • Will my teacher wear a facemask

    No, swimming teachers are not required to wear a mask as they teach in the water. 

  • Spectators

    As you are aware many of our poolsides are limited for space.


    We, therefore, are continuing to ask parents to reduce the number of adults attending lessons to spectate 

  • Parents waiting outside

    If your swimmer is aged over 8 years old and capable of changing and toileting themselves.


    We recommend that parents wait for their swimmer to start their lessons and be registered by the teacher before waiting outside for the duration of the lessons. 

  • Please attend beach ready

    Where possible, we are asking swimmers to come beach-ready. Changing rooms will still be available if they are needed.  


    Beach ready means arriving at the facility already wearing your swimsuit with loose-fitting clothing that is easy to remove. If possible, also wearing beach-style footwear such as crocs or flip flops. Arriving beach ready will greatly reduce the time you spend in the changing rooms. 


    When you arrive at the facility there will be a beach-ready area that allows customers to quickly remove their top layer and move through to the poolside. 


    Our changing facilities will then mainly be used for people exiting the pool who need to towel off. 


    Toilets will continue to be in use for all swimmers


  • Hats and Goggles

    We know that a lot of parents and swimmers ask our teaching staff to help put these on. 


    Unfortunately our teachers will not be able to put these back onto swimmers, therefore can parents please ensure these are fitted correctly before starting the lesson. If your child’s hat/ goggles become loose or ill fitting during their lesson children will have to exit their class and have their parent/guardian re-apply them. 


    Swimmers should also not share hats or goggles outside of their family bubble. Teachers will no longer hold a spare pair of goggles in their kit bags.


  • Track and Trace QR codes

    All venues will be displaying Track and Trace QR codes. for you to Scan with the NHS track and Trace app (if you have it and you wish to do so). 

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