Starfish Hydrotherapy Pool

Address: Starfish Hydrotherapy Pool, Malmesbury Road, Chippenham, SN15 1QF

Levels Offered

Starfish - Jellyfish


Days We Swim

Mon, Tues, Fri, Sat, Sun

Please Ensure you have read our COVID 19 Guidelines
Pool Details:
The Hydrotherapy pool is 8 metres long by 8 metres wide and has a series of wide steps to enter the pool. Its depth ranges from 0.9 – 1.2 metres. The water temperature is kept at a constant 33°C, which is perfect for teaching swimming to children and babies. 

When we run our lessons the pool will normal be spilt into 2 sections, the swimmers need to wait to be called by the swimming teacher before entering the water. 

Venue Specific Guidance

  • Access to the Venue

    The Starfish Hydrotherapy Pool is situated to the side of the St Nicholas School. There are signs directing customers. Please follow the school road round to the right when you come through the gates. 


    This will take you into a small car park. The pool is located at the end of the ramp, behind the minibusses. 

  • Parking

    There is ample parking at the facility. There is roadside parking at the entrance to the school. There is a small car park situated on the left as you enter the school gates, or further parking at the front of the pool. 


    The Hydrotherapy Pool is located in a residential area, we ask that you respect this when entering/exiting the site

  • Changing Area’s

    The changing area is divided into male and female-specific changes. With a small area screened off for baby changing. 


    Changing space is limited so please keep bodies in this area to a minimum and observe the correct gender-changing area for the adult, not the child.


    A small selection of changing mats are available for parent and baby lessons , this can be asked for at the reception desk. 

  • Poolside / Viewing Area

    Lessons can be viewed from the poolside for this site. There is a small amount of seating available.


    Due to limited space and to provide a more pleasant environment we request that a maximum of 2 adults accompany 1 child. 

  • Footwear in the changing rooms/poolside

    No footwear is permitted on Poolside. 


    Customers can leave their shoes in the reception areas or use blue overshoes provided.

  • Out Of Bounds Areas

    Please observe that no access is permitted to the pool supervisor office, high dependency changing area ( this is used for staff changing), and the teaching pit and the deep end. 


    Children not in the water remain the responsibility of the parent/guardian and should be supervised. 

  • Nappy Bins

    Yellow bins - All parent and baby swimmers please unsure that disposable swim nappies are placed in the yellow bins, not general waste bins 

Have a look around the pool with our Photo Gallery here

General Rules Here at Neptune

  • Appropriate Swim Wear

    Please ensure your child attends lessons wearing appropriate swimwear. 


    Swim shorts that are below the knee and bikinis are not allowed to be worn and may result in your child being unable to participate in lessons 

  • Changing Room Use

    Please note that once children are aged 8+ must use the correct gender-changing area. 


    Parents must ensure they are using the correct gender-changing area for them, not the child. This is due to adults changing for parent and baby lessons

  • Swim hats & goggles

    Please observe that for all children aged 3yrs +, swim hats must be worn to lessons. 


    This is to aid in providing a hygienic swimming environment and to keep hair out of children's faces.  


    Goggles are at the discretion of the parent

  • Photography

    Photography during swimming lessons is strictly prohibited. 


    If your child has a class teddy or homework that requires a photo of them at swimming, please contact the class teacher at the start of the lessons and we will arrange for a photo to be taken in a quiet section of the pool. 

  • Sickness Policy

     We politely ask all customers to refrain from bringing their children to swimming lessons if they have had sickness and or diarrhea in the last 48 hours. 


    Children with chickenpox are not permitted to swim until all spots have dried up

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