Neptune News. April 2025

1 April 2025

1 April 2025

Monday swimmers - catch ups / bank holidays

We recently informed all Monday swimmers on our plans for lessons throughout April/May due to Easter Holidays and Bank holidays. Here is a reminder. Please note this effects ALL Monday Swimmers 


As we approach the end of the term and with the Easter holidays on the horizon, we would like to inform all our Monday swimmers about our lesson schedule for April. Since Easter Monday falls outside the school holidays, Monday swimmers will only have one lesson in April. Additionally, there is a bank holiday on May 5th. To ensure all swimmers receive their full quota of lessons throughout the year, we have scheduled replacement sessions.


No Swimming on the Following Dates:

  • Monday, 7th April – Easter Holidays
  • Monday, 14th April – Easter Holidays
  • Monday, 21st April – Easter Monday (Bank Holiday)


Replacement Sessions for the Bank Holidays:

  • Monday, 5th May – Bank Holiday (Lessons will run as normal)
  • Monday, 28th July – Replacement session for the 21st April Bank Holiday (Lessons will run as normal)


We understand that this may not be the ideal solution, but we are committed to ensuring that all swimmers receive their full 40 weeks of lessons throughout the year. We will send email and text reminders closer to the time for these schedule changes.

Crash Course

Crash course lessons are back this Easter at Starfish Hydro Pool! Join Tilly & Hannah for a 4 day crash course, the perfect introduction for new swimmers or for existing swimmers to practice their skills during the break. Running from Monday 14th April - Thursday 17th April, swimmers will have 1 30 minute lesson per day and is the perfect opportunity to ditch the screens and stay active.

Suitable for -

✔️ Ducklings - Jellyfish swimmers currently with Neptune

✔️ Beginners (ages 3+) through to Swim England Level 3


Spots are limited, so don’t miss out! For full details and bookings, click the link below.

BOOK NOW

Tuesday Starfish Timetable change

We recently informed Tuesday Starfish Hydro swimmers of a small change to their timetable from the Easter Holidays. Here is a reminder. Please note this only effects Starfish Hydro Pool Swimmers from 3.30pm onwards, all other lessons remain unaffected


We are writing to inform you of a small adjustment to your swimming lesson schedule after the Easter holidays.

Due to ongoing issues during the transition from school sessions to public swimming, we have decided to move all Tuesday swimming lessons back by 15 minutes. This change will allow school children adequate time to exit the premises before our customers arrive.


New class times (effective from Tuesday, 22nd April 2025):

  • Current time: 3:30 PM → New time: 3:45 PM
  • Current time: 4:00 PM → New time: 4:15 PM
  • Current time: 4:30 PM → New time: 4:45 PM
  • Current time: 5:00 PM → New time: 5:15 PM


We appreciate your understanding and hope this adjustment will not cause too much inconvenience. If you have any questions, please don’t hesitate to contact us.

May 2025 fee increase

Please be reminded that there will be a small increase in fee’s for all swimmers from 1st May


Full details can be found here 
https://www.neptuneaquatics.co.uk/fee-increase-april-2025

Can you help our Trainee Swimming Teachers?

Baby Swimming Lessons

Neptune is running a Baby & Pre School Swimming Teacher training course this Easter, and we need as many swimmers as possible to help us!! We are in need of adult and baby pairs aged 16 weeks - 3yrs  to come along to Seahorse Hydrotherapy Pool, Trowbridge and support the trainee teachers! You can book into as many sessions as you would like. Swimmers do not need to be Neptune customers, so please share far and wide! Full details are available via the link below. We thank you for any support you can offer

Baby Swimming Lessons

Group Swimming Lessons

Neptune is running a Swimming Teacher training course this Easter and we need as many swimmers as possible to help us!! We are in need of swimmers from Ducklings to Jellyfish  to come along to Starfish Hydrotherapy Pool, Chippenham and support the trainee teachers! You can book into as many sessions as you would like. Swimmers do not need to be Neptune customers so please share far and wide! Full details available via the link below. We thank you for any support you can offer

Teacher Training Sessions

Staff Spotlight

Here at Neptune we are not just proud of our staff for the hard work they put in, but we love to celebrate their personal achievements too! We would like to give a huge shout out to the following staff for their amazing achievements outside of Neptune


Aimee
- Congratulations on recently passing your driving test

Tilly - Congratulations on your big win in the boxing ring

Calan - Good luck to Calan who is competing at the Nation Deaf Swimming Championships this April

Cover teachers as we approach exams

We would like to take this opportunity to advise customers that as we enter exam season there may be an increase in the number of cover teachers during this time. We endeavour to let customers know in advance of any changes but sometimes this isnt possible. Rest assured that all our teachers are super if you do have a cover teacher your swimmers will still have a great lesson

Welcome new staff - Alexia & Jay

We would like to welcome our 2 new trainee teachers, Alexis & Jay to the team. Alexis joins Lewis on a Saturday at Octopus and Jay Joins our Tuesday team at First Step and our Sunday evening team at Starfish! Alexis and Jay will spend the next few weeks learning the basics of lessons with Neptune before progressing to take their full swimming teachers qualification

Knowledge Area - Link Swim England campaign

A recent study by Swim England has shown that more than 70% of children are being taken out of lessons before they have learnt key skills that would mean they are safe in the water. Importance becomes placed on alternative activities once children can jump in and put their face in the water, leading to a false sense of competence for parents. Keeping children in lessons for longer not only provides them with great health benefits, it ensures that all key skills are being met to be competent if they ever find themselves in difficult situations. For more information please visit

Learn more about this campaign by clicking here

This month's customer feedback

Here is some of the positive feedback we have received from customers this month! 


"Great swim school for beginners, you've really helped my son's confidence"


"All the swim teachers that I have seen and have had any dealings with have been fantastic, I couldn't recommend it highly enough!"


"We are so grateful to have such a great option for lessons in Chippenham. "

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Steph Westbrook
Director of Aquatics
Neptune Aquatic Solutions
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